Elevate your lifestyle
with One Community.

Physical ONE Community cards will no longer be used. From now on, all benefits are available exclusively through the digital card in the app.

Download the ONE Community app and log in using the same email address you previously used in the program.

Don’t remember your email address? Open the app and complete the “Request Card Upgrade” form for the card you are eligible for.

In some cases, you may initially receive the Black card. If you are part of the ONE ecosystem (resident, tenant, employee, or eligible client), you can request an upgrade directly from the app.

Go to the “Explore Cards” section to view the description and eligibility criteria for each membership level. If you believe you are eligible for a higher tier, you can request an upgrade directly from the app. If you have any questions, you can contact us and we will help verify your card.

Go to the “Explore Cards” section, select the desired card, and complete the “Request Card Upgrade” form.

Upgrades are available for eligible members of the ONE ecosystem, including residents, tenants, employees, and in certain cases, top management members.

The benefits and discounts available for each card type can be viewed in the “Explore Cards” section by accessing the “Discounts” tab for each card. You can also check the available benefits directly on each partner’s page within the app.

Present your digital card at partner locations. The staff will scan the code from the app, and the discount will be applied automatically. With every scan, you will also receive O Points in your account. You can check the available benefits and discounts directly on each partner’s page in the app.

No. Benefits are available exclusively through the digital card in the app.

O Points are points you earn every time you use the app or benefit from partner offers.

You can use O Points for:

• card upgrades – you can advance from BLACK to SILVER or from SILVER to GOLD
• exclusive rewards and products
• special experiences
• additional benefits
• access to exclusive events

All ONE Community events, offers, and updates are available directly in the app.

Make sure you are using the same email address previously used in the program. If you experience issues, contact the ONE Community team through the app or at [email protected].

Yes. Anyone can download the app and join the community with a Black card.

If you are a client, your family members can benefit from the same type of membership. In order for them to receive the correct card, they need to select “I’m a member of the family” and enter your card number/email address in the designated field within the “Request Card Upgrade” form.